Testimonials

We are very happy with your supplies! Your customer service is always very helpful with any enquiries I may have. Keep up the good work!

Nicole, Administration Assistant

LIVERPOOL, NSW

Professional service, prompt response & beautiful products. Crown Furniture have provided furniture for 2 projects within our organization so far & the outcome has been wonderful! We received personalized service & the products received were every bit as good as outlined in the brochure. I would highly recommend!

Raelene, CEO

MACKAY, QLD

Furniture designs are attractive, flexible fabric opportunities & sales rep very professional. I would purchase from Crown Furniture as they have provided quality furniture & stand behind their products.

Sue, CEO

ATHERTON, QLD

I am writing to commend you on your delivery driver; Roy. This man is a very hard worker, he is polite & never complains. He delivered furniture to our facility last Friday….you should be proud to have him as one of your representatives.

Anne, Care Manager

BATEAU BAY, NSW

Very good communication & service. I have dealt with Crown Furniture twice since being in this role & have found them very helpful & organized.

Anne, Manager

PAMBULA, NSW

Crown Furniture has bent over backwards for us, accommodating our every need & worked within tight deadlines to help us out on projects. Exceptional client services from James & Shane! You have gone above & beyond services required to complete our prototype room in Grafton when there was Christmas, Chinese New Year & other challenge’s in the way. Crown’s commitment to us was beyond belief. Thank you!

Ezelle, Project Manager

Glenfied, NSW

I just received the loveliest gift in the post. Nowww, you know me by now & that I was totally teasing Crown. I just love pressies, but I was just happy to see you again & thank you for the wonderful furnishings you have made happen. Everybody who enters Emmaus now just raves over the beautiful furnishings. I sincerely thank you for your incredible professionalism & support to us. Crown can come & visit anytime - thank you again!

Jean, Nurse Manager

Chermside, QLD

Always wonderful to deal with you professional company! Ben from Sales is so helpful; offering great advice with colours & styles. Your friendly delivery driver is an asset to your company. Thank you. No improvements needed.

Kath, Manager

Kanahooka, NSW

From the very start, Crown Furniture have been very helpful, supportive & given great advice regarding the lounge chairs for our Hostel. We had assistance with designs, colours, pricing and then the follow up for delivery was extremely professional. Even the drivers who delivered our beautiful new lounges were friendly, respectful & courteous. I would defintely deal with this company again from start to finish.

Sharon, Manager

Burnside, QLD

Crown Furniture provides a complete service that includes trial of the product, quote, purchase & delivery. The complete service is done with professionalism & expertise.

Sharryn, Village Manager

Cessnock, NSW

Ben, Thank you very much for doing your magic - I have been notified today that the chairs & furniture will be coming on Thursday - that is fantastic!
The delivery man was most helpful, extremly polite - he would be an asset to your company. Thank you for the gifts, my favourite!
The chairs looked stunning and all 39 residents loved them.

Katherine, Hotel Services Manager

Akuna, NSW

Always happy to deal with Crown Furniture. We have been dealing with the company for 6 plus years now and always found them to be very professional, couteous and helpful.

Sharon, Manager

Taren Point, NSW

Thank you for your assistance in selection of lounge chairs for the Dementia Unit. They are fabulous, we are really happy with the new chairs!! Crown displayed an excellent level of service and assistance with the products, product selection and materials for the use required.

Anne, Director of Nursing

Violet Town, QLD

I am very pleased with the furniture, I have had nothing but positive feedback from the residents.

Karen, Care Manager

Greystanes

Just would like to say the tables are so much easier and safer for the Residents to move around the community centre. Having the tables made to order was just great. I am very happy with the quality and excellent service right through the process and would be happy to recommend to others.

Barbara, Village Manager

Box Hill, VIC

Over the past 4 years I have purchased numerous items from Crown, including outdoor furniture for the facility.

The staff are always professional and ensure you are kept informed of the progress of your order. It is refreshing to receive your order and be pleased with the quality. Thank you!

Carol, Facility Manager

Dalby

The furniture is great, lots of positive comments. Just want to let you know how great your delivery man Roy was. Lovely manners and very helpful, made the whole process a lot easier at our end.

Sue, Care Manager

Goonellabah

Tony's high level of customer service was appreciated. He was very professional and knowledgeable. He accommodated our short time frame and guided us with his considerable experience.

Tony's affable 'nothing is too much trouble' approach made the whole process very easy. Thank you Tony!

Carolyn, Manager

Sydney

The ordering process, advice and support I received from sales and delivery was excellent. The delivery driver is the friendliest and most obliging person I have ever had to deal with in business. Congratulations!

Chris, Care Service Manager

Westmead

James Martin was the young man I dealth with and he is excellent. He was able to assist me very efficiently and provided me with samples of materials so I could match up with our existing decor.

Awesome service. Thank you so much James for your professionalism.

Kathy, Manager

Port Adelaide

We are very happy with our tables and chairs. The quality and finish provide us with serviceable furniture that will give us long term us.

Tony was great assisting with selecting fabrics that matched our decor.

Annette, Village Manager

Cherrybrook

I just wanted to say that our new Dana dining chairs have arrived at Kingsley and they are just beautiful!  A lot of work went into matching the stains of our existing furniture and the Dana chairs compliment them very well. 

The workmanship and fabrics are just terrific. 

Sam, Specialised Services

Osborne Park

Even though the company is interstate, it is amazing how easy it was to order the furniture. We were able to speak with the rep directly from Adelaide, order and await for the furniture.

The removalist was fantastic, he took out the furniture, placed it where we wanted it, Thank You!

Tina, Liaison Officer

St Agnes

Thank you so much for the excellent and efficient service received from you and your delivery service headed by Roy today! Roy was friendly, efficient and so professional, please tell him 'Thank You' from us!

The Spinal Ward dining area looks great!

With much appreciation, Bev.

Beverley, Social Worker

Randwick

Thanks once again for an AMAZING job James; the quality and workmanship coming from Crown Furniture is just fantastic - I'm thrilled!!!

Chelsea, Interior Designer

Glenelg

Just wanted to put in a praise for the delivery man who came on Monday with the furniture. Everything was in good order and it all looks great. The driver went out of his way to be courteous and helpful. Please pass on my praise to him for his great customer service skills.

Thanks also John for looking after us in sales and for being patient while we get everything organised.

Robyn, Services & Admin Co-Ordinator

Castle Hill

We have thoroughly enjoyed working with Crown Furniture during our soft refurbishment phase. The turn around time in responses to questions is fantastic. The loaning of trial furniture for a few weeks (not days) really allowed our team to select the right piece for our facility and residents.

James' level of customer service is refreshing to experience as you only really experience that style in hotels, rare to see in other industries. Nothing was too hard for him to do for us.

We are looking forward to working with Crown Furniture in the next phase of our refurbishment program.

Jessica, Assistant to General Manager

Mount Lawley

Your product is of high quality. The delivery men were very professional and helpful. Most of all the sales representative James was magnificent. He was not just very helpful, but patient as I was waiting for funding approval. James sent me samples of fabric so I could match with the new curtains I was also organising. James organised delivery & collection of samples of two chairs and a table for me to obtain feedback from the residents.

Outstanding service, I am certainly not going anywhere else the next time I need furniture and I have definitely recommended Crown Furniture to work colleagues and contacts in the aged care industry.

Kathy, Manager

West Lakes Shores

Crown furniture was recommended to me by a colleague. I enquired about furnishings for our Aged Care facility and found the rep to be both professional and helpful in choice of colour, style and suitability for the area - including suggestions on placement.

Initial choice was attended over the phone and internet then fabric selection was done on site. Quotes were timely and competitive. The furniture delivered was just as we envisioned it and residents and staff are delighted with the outcome. I would recommend Crown Furnishings to others seeking support in this area. Thank you.

Lorelle, Care Manager

Nerang

Thank you for your donation of equipment to the Support Services Department at Red Hill. Your guidance in choosing correctly and customer service enabled this process to run smoothly.

This contribution has been greatly appreciated and will be enjoyed by many.

Jason, General Manager

Red Hill

Excellent product, excellent service. The new furniture has updated our reception area and we've had very positive feedback.

Judith, Hostel Manager

Jesmond

I found the service provided from first enquiry to delivery of furniture to be professional, quick and delivered on time. I would have no hesitation in recommending Crown Furniture to colleagues.

Janelle, Facility Manager

Woongarrah

I found that the whole process of furniture selection to taking delivery was made easier by the friendly staff. The quality of furniture is exceptional.

Sharon, Manager

Deception Bay

Shane, I would like to sincerely thank you for ensuring our goods arrived prior to end of this financial year, your professional mannerism is an asset to Crown Furniture.

Casey, Administrative Officer

Ipswich

Our aged care facility main building is an old convent and close to 100 years old and very classy, nice and homely, the furniture was tired and old and we wanted to keep the look and not have over modernised furniture which would look out of place.

Crown Furniture were able to offer a range of furniture which still had the antique wood look and classic styles with the fabric and colours to match the decor. The furniture is comfortable and stylish and has brought new life to the rooms in the building. Shane from Crown was very helpful and professional and assisted greatly in style and colour choice to ensure the furniture complimented the rooms.

David, Facility Manager

Gympie

Just a quick note to compliment your delivery driver. He displayed exceptional service and professionalism when he made his delivery here on Friday. As you can imagine, we have experienced many deliveries whilst setting up our cottage but Roy stood head and shoulder above all other deliveries I have ever received. He is a great asset to your company.

In many ways, I should not be surprised as all my phone and in person interactions with your company, and in particular you Tony, have been of a very high standard. You clearly value customer service and do it very well. But it is wonderful to see this great service carry right  through to delivery stage

It really has been an absolute pleasure to deal with you all.

Rebecca, Respite Cottage Coordinator

Mt Druitt

Just want to commend your delivery driver on his manner in moving in the furniture and removing the old ones. He is so polite, accommodating and friendly.

He is also familiar with our facility which makes it so much easier.

Love the furniture.

Theresa, Receptionist

Northern Sydney

Sorry things were hectic yesterday.

I wanted to thank you very much for your excellent service and assistance with the whole process of choosing, ordering and delivery. You have been exceptional in your care and service.

Marcelle, Nurse Manager

Chermside

Thank you so much - delivery came early today 25/01/2013 and everything was perfect.

I must do a remark and congratulate the delivery driver; very polite, very helpful and very pleasant. He looks very happy with what he does, his pleasant attitude made all the movement this morning so easy!

Ana, Hotel Services Manager

Bronte

The furniture arrived safely. It is absolutely fabulous. The delivery person was great. Our residents have taken up residence in the dining room now just to wait for lunch!

Dianne, Centre Manager

Canowindra

I found my experience with Crown Furniture easy and effortless from beginning to end. Our consultant was patient and knowledgeable about the products and helped us to determine which would best suit our needs.

Our dealings with Crown Furniture helped to make a difficult time stress free, seamless and easy. The products look great and the end result is modern and stylish, whilst providing the needed therapeutic support.

Thank you for helping us to create a home for my mother

Julia, Family Member

Manly

Just letting you know that we took delivery of the tables yesterday.  I wanted to also let you know that your delivery driver was so helpful and could not do enough to assist us.

Once again, it was a pleasure dealing with your company and the service from the truck driver who delivered the goods.

Gail, Office Manager

Booragul

...our beautiful chairs and table have arrived, the residents and staff are very pleased with the upholstery fabric and the quality of the furniture. Thank you for your assistance with placing the order and your contact calls to keep me informed about delivery date progress.

Carol, Facility Manager

Dalby

I would like to express my appreciation for all your efforts in providing the furniture prior to our accreditation visit. 

I particularly wanted to thank you personally for your professionalism and concern regarding the time constraints involved. Without your close contacts and efforts, the timely arrival of the furniture would not have occurred.

Jean, Facility Manager

Chermside

We are really pleased with the dining room chairs it has really created the ambience we were looking for.

Thank you for your assistance and great ideas.

Laila, Director of Nursing

Birkdale

The chairs look fantastic.

The delivery man needs to be acknowledged for service above and beyond. He was so helpful!

Christine, Residential Manager

Randwick

The Crown Furniture staff developed a scope for the villa that clearly fitted the brief that was provided to them and went beyond.

The quality and functionality of the product offered is excellent; It is clear that Crown Furniture maintains a line of furniture that is equally at home in the residential care, retirement living and domestic setting. 

Jennifer, Regional Manager

Rhodes

Our furniture packages generally consist of lounge, dining, arm and visitor chairs as well as coffee, bistro and dining tables. At any time our packages consist of no less than 250 pieces.

Crown Furniture provided all furniture items on the due date, with the delivery teams cooperative at all times. Caution was exercised at all times during the delivery stage, ensuring no furniture indeed the built environment were damaged.

The quality of the end product combined with Crown Furniture’s level of professionalism and diligence is assurance of our intention to use Crown Furniture for our future developments.

Michael, Project Manager

Double Bay

I would like to thank you for the efforts Crown have made during the past 2 months. Placement of furniture while trades were still on site was certainly challenging.

Crown made no complaints and did everything possible to assist us.

Vince, Project Manager

Sydney

The aged care furniture manufactured and supplied by you looks amazing. The slightly retro style we chose works well in the contemporary space and the fabrics work equally as well in the various rooms.

We had numerous comments on how comfortable the chairs are, especially the Library chairs and the theatre room chairs...

Iris, Project Support Officer

Subiaco

Roy was absolutely wonderful, great care was taken unloading the furniture. He was most patient placing the furniture in their respective places. Very very efficient. Outstanding service. Thank you!

Anthea, Manager

Nhill

Thank you once again for all your help over the past eight months, from our initial inquiry to the final delivery. It has been a pleasure dealing with you and your staff.

I would highly recommend Crown Furniture to other organisations.

Mercedes, CSO

Gordon

I would like to express my appreciation for the remarkable service rendered by the delivery team. They were nothing short of exceptional. The guys were very quick and efficient, and at the same time were always careful handling our furniture. They offered very helpful advice and were always friendly. The end result was stress-free!

Kym, Lifestyle Manager

Bexley

Your service, competency, knowledge of the aged care sector and it's requirements, patience and delivery were excellent. Your product quality was exactly what I was looking for.

I am writing to thank you, and all at Crown, for the wonderful experience I had dealing with your company.

Anne, Interior Designer

Sydney

...we were delighted when Crown Furniture delivered a high quality product on time and courteously installed all items precisely where they were needed.

Peter, General Manager

Batehaven

Crown Furniture's service is exemplary, providing tasteful and appropriate colour boards, which, when translated into furniture have brought the most favourable comments and much pleasure to our residents and their visitors.

As a result of Crown's advice and professionalism our facilities are attractive and functional.

Louanne, General Manager

Edgeworth

In our dealings with Crown Furniture, especially Shane, we have been extremely happy with the service. From the initial appointment through to delivery, Shane made a point of keeping in contact and answering any questions promptly. He was professional in every way and assisted on delivery day to ensure we were happy with our purchase. We would have no hesitation in recommending Crown Furniture.

Loraine, Quality Systems Manager

Eagleby

I would be happy to recommend Crown Furniture for anyone wanting a quality product, professional advice and industry understanding. We found Crown Furniture to be highly professional and reliable with meeting our expectations and tight time frames.

Deirdre, Director of Care

Nudgee

I was most impressed with the service and wide range of choice. I highly recommend Crown Furniture.

Patricia, Community Member

Parramatta

We are very happy with the delivery received today and we are very impressed with Roy. He represents your company very well and he is polite and helpful.

Ashley, Village Manager

Victoria Point, QLD

Crown Furniture were extremly helpful, professional and the order was filled and received within adequate timelines. The product we received was exactly what we required. I would have no hesitations in recommending this company to other businesses.

Michelle, Service Coordinator

Warnervale NSW

We were impressed by the prompt service afforded by Crown, especially their assistance in bringing in samples for evaluation.

Debra, Clinical Services Manager - Redevelopment

Murdoch, WA

I am very pleased with the furniture, I have had nothing but positive feedback from residents and their families on how lovely the furniture looks and the high comfort level it provides.

Karen, Care Manager

Greystanes, NSW

Very friendly and helpful staff. A range of products, fabrics and colours available to suit differing requests.

Voilet, Manager

Penrith, NSW

I would like to send you a personal note to say thank you to Roy the removalist who delivered our new furniture at Canterbury Nursing Home yesterday. He was such a professional person and nothing was a problem for him to do. He also assisted in arranging the furniture within the nursing home. Roy is an asset to the company.

Graham, Manager

Canterbury, NSW

I would like to thank James for the assistance in selection of lounge chairs for the Dementia Unit. They are fabulous, we are really happy with our new chairs. Excellent service and assistance with the products, product selection and materials for the use required.

Anne, Director of Nursing

Voilet Town, VIC

The delivery driver Roy is was one of the best recommendations your company could have. He worked very hard to ensure he was finished before lunch so they could set up. He was helpful, polite and extremely kind to everyone.

Genevieve, Director of Care

Chatswood, NSW

I just wanted to say a huge thank you to you for today. As always you are just so helpful, polite & so professional in your work. It truly is a pleasure to deal with you. There are not too many people that have the work ethic & attitude that I see in you.

Sharyn, General Manager

Cessnock, NSW

Thank you for helping us reach a practical and equitable outcome for all. May i also commend Roy, who was patient and understanding in the time (more than 2 hours) he was with us as we worked out a resolution to the problem. He went over and above what was expected, by helping assemble book racks and cleaning off transit marks. His manner reflects extremely well on the your company.

Heather, Manager

Taree, NSW

I have received my delivery and I am very happy with the product. I have to compliment your delivery personnel, Roy who was most accommodating and obliging. He executed the delivery process with exceptional customer service!

Vanita, Village Manager

Peakhurst NSW

I placed an order with Crown Furniture 3-4 weeks ago for 6 single and 3 double lounges. Today i received a call from the delivery driver, to say he was at our loading dock. I just want to say what a credit he is to your company, he waited whilst other trucks vacated the loading dock area and carried the lounges to the dock. As you can understand, we porbably have 60-80 deliveries to our site daily and in 5 years i am yet to meet such a professional and courteous driver.

Simon, Maintenance Manager

Randwick, NSW

We have just had delivery of some furniture to our Hostel. I would like to inform you that Roy was ever so helpful and obliging. We could not contact our maintenance staff and Ron moved the old furniture outside so that he could place all the new chairs in for us. I would like to say what a marvellous person you have on your staff!

Heather, Residential Coordinator

Weston, ACT

Thank you Tony, I appeciate you getting the furniture in place for our open day. As always you provide service above and beyond our expectations.

Louanne, Regional General Manager

Central Coast, NSW

We have made several orders now and are very happy with the quality & service.

Peta, Manager

Uralla NSW

I would just like to thank you for the problem free supply and delivery of outdoor furniture to our facility today. Please also pass on our thanks to your delivery driver. He was most prompt and professional in his attitude. I was very impressed. I wish I had more suppliers with this attitude.

Kevin, Maintenance Manager

Sandgate, NSW

Just wanted to drop a quick line to say thank you for the delivery of chairs to our new facility on Sunday, just in time for our opening day on Monday. Roy was very helpful in placing chairs for us and his assistance was most appreciated.

Gayle, Manager

Maroochydore, QLD

Tony, thank you for your expertise & assistance with the selection of fabrics. I'm so happy with the final look of our project & I could call it nothing else than perfection!!

Izabela, Service Manager

Lane Cove, NSW

Very nice furniture & design. I was also impressed with the staff sending emails on different choices of materials & patterns.

Diane, Service Manager

Mudgereeba, QLD

Great service with beautiful furniture. A freindly, professional team to deal with. Thank you.

Kirsteen, Director of Nursing

Innisfail, QLD

I would like to express our sincerest thanks to you & your company for the donation of furniture to our Village. The entertainment unit & storage cupboard look fabulous in the Centre Hall! The residents have also passed onto me lovely comments about the furniture.

Coleen, Administration Manager

Dapto, NSW

Wonderful service! I have already recommended Crown Furniture! Service at the time of quotation was informative & prompt, through to the final order. Follow up on delivery was excellent. the after sale call to guage satisfaction was also great. THANK YOU CROWN!

Shayne, Residential Manager

Booragul, NSW

Very happy with the customer service & products ordered - excellent!

Majella, Manager

Allora, QLD

We found the service very good & spoke to very polite people, all jobs completed very quickly. Excellent Customer Service!

Jennifer, Administration Officer

Penrith, NSW

Very happy with the over-the-phone customer service. All orders placed were delivered promptly & without a problem.

Melissa, Director of Care

Bordertown, SA

Wonderful follow up service, excellent quality furnishings!

Christine, Village Manager

Lakehaven, NSW

Crown Furniture have always provided excellent customer service and good quality furniture when required. Accompanying the high quality products is a professional and excellent customer service.

Mahmoud, Project Manager

Merrylands, NSW

Our order was pushed through as the Crown team knew we need it quickly and communications were open and efficient. All staff were lovely to deal with and very professional. Despite a problem with our order, Crown is endeavouring to fix it promptly. We appreciate everything Crown has done, and trust me, your customer service and the service we have recived from Crown has not gone unnoticed.

Jane, Manager

Elizabeth Bay, NSW

We have always been happy with Crown Furniture.

Jennifer, Business Manager

Mudgee, NSW

Excellent service by all concerned! I have purchased from Crown Furniture in my previous employment as a procurement Officer and found them to be extremely good at what they do and they follow through on what they say. It was a natural progression when i moved employers to continue to use Crown Furniture as their service is second to none. Our sales consultant Shane Roulston has infinite patients and understands his craft very well. I have had 20 years involvement in the Aged Care section, 15 of which were as Procurement Officer. I have used Crown Furniture in prior situations and will continue to do so in the future.

Russell, Retirement Living Manager

Nambour, QLD

Excellent quality furniture, beautifully made, very happy with the product. All communication was done in a professional, welcoming manner and issues addressed if and when they arose.

Jill, Director of Nursing

Port Macquarie, NSW

Good customer service. Quality product. Wide range of choice.

Sr Angela, Administration Officer

Marsfield, NSW

Ripper service and fabulous follow-up!

Nicole, Administration Officer

Coniston, NSW

Thank you. The furniture is wonderful and really helps to brighten and modernise the resident's home.

Keith, Manager

Nowra, NSW

I very much appreciate the excellent quality of the furniture I have received from Crown Furniture and more particularly how it is so well suited to our aged care needs.

Will, Manager

Paradise, SA

Excellent service & always helpful in assisting with orders, styles & fabrics. Orders received on time.

Sister Dominica, Community Member

Camberwell, VIC

Very happy with Crown Furniture's service! They are always helpful and offer suggestions to improve decor. From the first contact, right through to delivery; the service is A1!

Chris, Service Manager

Salamander Bay, NSW

Could not fault the process from beginning to end. Very helpful with choice, delivery on time & then the person who delivered went out of his way with courtesy, assistance & giving of his time. Congratulations Crown on your customer service!

Kerry, Residential Manager

Tumut, NSW

Great team & good products!

We required some bedside lockers for the residents in our nursing home in a very short time frame. This was fulfilled by James Martin in the time specified. I find him very professional, helpful & friendly. We have used Crown Furniture in our new wing and can fully recommend the products, price & service.

Margaret, CEO

Caboolture, QLD

We have used Crown Furniture many times as we extend or renovate our residential Aged Care Facility.  They provide the total package of design & colour concepts, I have worked with Tony for many years on this & he shows a flair for putting colours & styles together. The furniture & furnishings are always of good quality & meet the brief specified. All staff are very helpful & professional.

Jennifer, CEO

Woy Woy, NSW

Service & advice was great! There was excellent communication via email keeping me updated on the progress of the order. Shane was very helpful with choosing the right colours. Roy the delivery man who delivered the chairs on site was a great help & very friendly.

Carole, Care Manager

Parkinson, QLD

Customer service is exceptional & staff respond to any queries in a timely manner. A special thanks to Frank for getting the delivery to us on schedule. I would recommend Crown Furniture for excellent customer service from initial enquiries through to delivery. Their knowledge of products is exceptional & any request I made was treated as though it was no trouble at all.

Sharon, Manager

Burnside, QLD

James Martin & the team are extremely helpful, communicative & always deliver to expectations. I would highly recommend Crown & will continue to use them moving forward.

Spencer, Development Manager

Armadale, VIC

I just want to say thank you for the exceptional service your delivery driver provided when delivering our furniture to Bramley. He made this difficult job a pleasure to do. Thanks again & please pass on my genuine praise. Good service, good products. Another satisfied customer.

Colin, Village Manager

Beecroft, NSW

Excellent help with the selection of furniture. Furniture was selected within a budget & arrived promptly to our regional location. Furniture is lovely & suited our needs. Very happy with the service given & very happy with the service provided & the quality of the furniture we have purchased.

Jill, Care Manager

Batehaven, NSW

Good service & communication. Streamline quote/order/confirm process. Thanks James!

Sue, Village Manager

Bathurst, NSW

Initial communications were great! The rep took the time to consult with residents regarding the furniture which was very impressive. Dispatch times were perfect. Excellent!

Erina, Manager

Ringwood, VIC

The consistently high customer service provided by Crown is appreciated, particularly when working in the Aged Care environment which often requires special considerations.

Elizabeth, Project Manager

Epping, NSW

Overall very happy with the furniture and service given by James Martin would highly recommend your company to other facilities.

Lyn, Manager

Lysterfield VIC

I have been in the Retirement Village and Aged Care industries for the past 12 years and have specified Crown furniture for common areas and for residents rooms in Aged Care in every facility I have worked in. The sales service, product line and quality make the choice of their products a no-brainer.

Peter, Village Manager

Leppington NSW

Crown Furniture provide a high quality product and are prepared to make changes to meet customer needs.

Sid, CEO

Wentworth NSW

We have used Crown furniture for a number of years now and have always find their items to be a high quality; staff are very professional and helpful; they will go out of their way to assist.

Kathy, CEO

Blacktown, NSW

Very Likely to recommend.  I have found Tony Martin to be very obliging and helpfull and the products are of good quality.

Elizabeth, Village Manager

Croydon, NSW

Everyone I have worked with has been excellent, especially your delivery men. Highest possible service. I would highly recommend Crown Furniture for their professionalism,helpfulness, courtesy and willingness to go the extra mile.  We are a mental health facility and their awareness of their environment is also very important.  The delivery men also excelled at this.

Dale, CEO

Wembley, WA

Timely response with request for the product & fabric samples. The ETA of goods delivery was accurate & delivery personnel were very helpful. Happy with the service!

Jill, Manager

Moama NSW

Good experience with your rep & very happy with the end product. No improvements to suggest, the whole deal went seamlessly.

Linda, Administration Officer

Armidale NSW

Would be happy to deal with Crown anytime & would have no problems referring their services.

Brain, Purchasing

Craigieburn VIC

Good service, quality furniture.

Julie, Service Manager

Southport QLD

Service was outstanding, all round & the quality of the furniture was also great!

Georgie, Business Support

Kogarah NSW

Exceptional quality & service.

Joanne, Administration Assistant

Kilsyth VIC

I am an Executive Manager of TSA Aged Care Plus & have utilized Crown for purchases at Carpenter Court & Woodport Aged Care Plus Centres as the responsible Executive Project Manager. On each occasion over the last 12 months I have found the customer service & ability to meet deadlines excellent. From the quoting, fabric matching & choice to delivery. I have worked with Tony Martin & Jake Ida. Both have been exceptionally helpful & concerned with customer satisfaction which includes the aged care residents we are purchasing the furniture for. I have received direct compliments from residents & their family on the style & comfort of the furniture.

Karen, Project Manager

Meadowbank NSW

Very good customer service! Tony was very helpful with his advice, guidance and his very pleasant manner. The lady who receives your call was very pleasant and helpful as well.

Heather, President

Tamworth, NSW

Very happy with the product, the sales people are always very polite & very prompt service!

Sharyn, Director of Nursing

Mona Vale NSW

I have been dealing with Crown Furniture for a number of years & each time I have found their service & product to be very professional & well made. Delivery of any purchase is always on time & if otherwise, contact is made with regards to timeframes & reasons. All the staff are very pleasant & eager to please.

Sharon, Manager

Burnside QLD

The quality of the product; solid frames, excellent fabric, easy to wipe over, keep clean. The height of both dining & lounge chairs allow easy access in & out for our elderly residents. The residents chose your product when several were trialled. Service was prompt. Keep up the good quality! I would recommend Crown Furniture to anyone looking for chairs.

Gail, Manager

Mandurah WA

Great service! Happy with the after sales service & support

Stacey, DON

Chatswood NSW

I am President of Friends of Nioka. Very good customer service! Tony was very helpful with his advice, guidance & his very pleasant manner. The lady who receives your call was very pleasant & helpful as well. I couldn't find any faults from the time of placing the order & talking to you guys before the delivery. I would have no hesitation in recommending Crown Furniture to anyone. They were very helpful & nothing was a problem for them.

Heather, Administration Officer

Tamworth, NSW

Great customer service, prompt replies to any questions or quotes. I have been dealing with Crown Furniture for a number of years & each time I have found their service & product to be very professional & well made. Delivery of any purchases are always on time & if not, there is contact in regards to timeframes & reasons. All staff are very pleasant & eager to please.

Sharon, Manager

Burnside, QLD

We have a lot of visitors at our facility who admire the furnishings. Helpful & friendly. Care taken when delivering the furniture.

Camille, Diversional Therapist

Young, NSW

Very helpful & professional service during all aspects of the order, including; planning, design, delivery & placement. No suggestions for improvement, very happy with the service & assistance given by James & all the team. Highly recommend Crown, a highly professional & knowledgable team who work hard to meet their client's expectations.

Jill, CEO

St Marys, NSW

Regis preferred supplier & I have found everyone I have dealt with most helpful! We had a visit from Crown to the facility with samples, this was particularly appreciated because its not always offered for regional locations.

Anne, Residential Manager

Mildura, VIC

Service, pricing & lead time was excellent! James from Crown Furniture was very attentive when we were specifying furniture for our project. The team at Crown were most helpful from beginning of quotation to site delivery.

Lauren, Purchasing

Bondi, NSW

From the initial visit, Phillip was professional & very helpful. I felt no pressure, however he was extremely helpful. Also the communication from Frank was great! Above all else, the quality of the product has far exceeded my expectations. Crown Furniture produces a high quality product & offers exceptional customer service, I am extremely pleased with the results & would happily recommend them as a preferred provider.

Natalie, Service Manager

Kallangur, QLD

Thank you for arranging all the furniture in place, it was really helpful & unexpected. It saved us so much time, compared to if we had had to place it in the different locations. I was very impressed on how well organised you were & the order was perfect! The delivery guys were also very careful with our walls & doors which I was grateful!

Lynette, Director

Ipswich, QLD

We have been dealing with Crown Furniture for many years now. They have great furniture & they provide great service. After sales support is always there.

Sharryn, Village Manager

Cessnock NSW

Attention to detail, knowledge of product & assistance from rep when selecting furniture were all great! I was kept updated as to the progress of delivery. Delivery men were fantastic in attitude & assistance with removing old furniture & placing new furniture. Nothing was too much trouble for them. Everyone at Crown have been a pleasure to deal with. Excellent quality in the furniture.

Julie, Administration Officer

Adamstown NSW

Tony, I'd like to thank you for all your assistance you gave me in choosing furniture & sending me a second lot of samples. The furniture looks great & we have already had terrific feedback from residents about how comfortable they are & easy to get out of.

A big compliment goes to Jake & Brendan who delivered the furniture. They were awesome! Very polite, friendly, patient & oliging. They did the job quickly & efficiently & with little to no interruption to resident's daily routine & especially the dementia specific area. It was so nice to have such positive & happy young man assisting us today. Thanks Frank, for sending such great staff today. Great job, very happy with the service from all at Crown Furniture!

Donna, Lifestyle Service Manager

Auburn, NSW

From the first visit Phillip was professional and very helpful. I felt no pressure however he was extremely helpful. Also the communication from Frank was great. However, above all else the quality of the product has far exceeded my expectations!

Natalie, Service Manager

Mt Louisa, QLD

Service, pricing & lead time was excellent!

Lauren, Purchasing

Bondi Junction, NSW

I am very happy with the service & quality of the products we purchased. Phil was extremely helpful & placed all the furniture in the required locations of our new extension. The furniture was of a high standard.

Lynette, CEO

North Ipswich, QLD

Thanks for successfully delivering this furniture upgrade to Vincentian AC. This has been a big project with lots of work by all. At Vincentian we all, Residents & Staff are delighted with the result of the transformed appearance & quality improvement to this Aged Care Service.

Maurice, Residential Manager

East Sydney, NSW

Very good choice of options, excellent quality & customer support was very professional with good communication.

Alan, Maintenance Supervisor

Lawnton, QLD

I found the staff, especially Phil, extremely helpful.  They were given quite short notice with our order and delivered it very quickly.  It is a beautiful dining table.  I would recommend Crown Furntiure for their expert care & speedy service.

Jane, Purchasing

Barcaldine Hospital & MPHS

Great product and service.  Excellent service as always from Phil and Shane.  Great product  knowledge and eye for details when choosing furnishings

Pam, Service Manager

Lady Small Heaven ACS

Thanks for your great service, the chairs were delivered in good order and the staff mentioned how polite the delivery man was.

Debbie, Lifestyle Co-ordinator

SCC Living

Quality product - an understanding of new trends in aged care furnishings and good service.

Sid, CEO

Murray House