Premium Service

Crown Furniture offers a service in which we endeavour to maintain and build on relationships that provide personal attention.

The fact that 70% of our business comes from existing clients is testimony to our high level of service and our commitment to total client satisfaction.

Every client presents unique requirements. We aim to align ourselves with you - the client - and to provide specific products to meet your aged care needs.

As part of our premium service promise, we have included a flow chart presenting our unmatched delivery & placement service.

Delivery & Placement:

Our delivery & placement remains unmatched. As one of the most crucial steps in the premium service to you, we want to keep it that way. Here's how...

Flow Chart:

Meet some of the personnel involved...

Crown wants to provide you with that peace of mind that all your furniture is delivered in place & on time. We don't believe a 'dump & run' operation fulfills an expected project outcome, so we go the extra mile to ensure your rooms are ready for use.

Sample Furniture:

Crown offers samples of our furniture items for you to try before you buy. We want to ensure that the furniture meets all your requirements & satisfies your residents in our promise of premium service.

Demonstrations:

We don't only provide you with samples, one of our friendly sales consultants can provide a demonstration on how the furniture functions & operates. This will help you understand how the furniture will work in your environment & how it assists in your carers everyday tasks & challenges, while keeping your residents comfortable & secure.

Prototype Rooms:

A sample room complete with furniture, fittings & fixtures? We offer prototype rooms with coordinating furnishings to help you visualise the end result for your facility. In the Aged Care industry this is an extended bonus in our promise of premium service.